Dear Chelley,Thank you very much for sharing your wonderful review. We are delighted to hear that you and your family had a relaxing and enjoyable stay with us.We are especially pleased that our team’s service stood out and that our staff were able to make your stay comfortable from start to finish. Your kind words are truly appreciated and will be shared with the entire team.Thank you for recommending Lanson Place Mall of Asia, Manila. We look forward to welcoming you and your family back soon.Warm regards,Nils Rothbarth General Manager
Dear Guest,Thank you very much for taking the time to share your kind review. We are delighted to hear that you enjoyed your stay with us and that our team was able to surprise you with a room upgrade and a waived deposit.It is wonderful to know that you found your room clean and well-appointed, and that the décor reflected the quality and comfort we strive to deliver. We are also pleased that you enjoyed our breakfast offerings and found our location convenient, being right beside the Mall of Asia.Your recommendation means a great deal to us, and we truly appreciate your support. We look forward to welcoming you back to Lanson Place Mall of Asia, Manila on your next visit.Warm regards,Nils RothbarthGeneral Manager
Dear Valued Guest,Thank you for your outstanding rating and kind words. We are pleased to know that you found our hotel convenient and enjoyed our breakfast buffet.We appreciate your feedback regarding the waiting time during peak hours and are continuously reviewing ways to improve guest flow while maintaining quality. We look forward to welcoming you back again soon.Warm regards,Nils Rothbarth General Manager
Dear Valued Guest,Thank you for your lovely review and for sharing your experience with us. We are delighted to know that you enjoyed the cleanliness of the room, the beautiful seaside view, and the special moment of watching fireworks from your balcony.We sincerely apologise for the delay you experienced with your extra bed request and the response time when calling for assistance. Your feedback has been noted and shared with the relevant teams, as timely service is important to us. We appreciate your understanding and hope to welcome you back for an even smoother stay next time.Warm regards,Nils Rothbarth General Manager